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Welcome to our secure online shop.

To audition any of our albums, go to our website: Nature sounds at Listening Earth

For your first order, you will need to register (above). Next time, simply log in as a returning customer, and your account details will be recalled.

Begin by browsing either CDs or Downloads by Album or Track (You can of course purchase combinations in one order)

Download purchases:

Your online payment will be processed in real-time. Within a few minutes you will be sent an email containing a link specifying where to download your album/tracks. You will have 3 days in which to download your purchases, and our system is configured to allow you 3 attempts. If you are unable to access your downloads in that time, or have any other problems, please contact us.

Albums: All download albums are formatted as zip files, so you will be downloading one file which decompresses to a folder of mp3 audio tracks (which can then be imported directly into iTunes or uploaded to your mp3 player). You will need an expansion utility such as Stuffit Expander. You may find that your computer already has a decompression utility available, and this function will be done automatically on download. For further suggestions, see our FAQ page.

Tracks: All download tracks are single mp3 files ready to play.

FLAC format: Our albums are also available as CD-quality (16bit/44.1 kHz) downloads in FLAC format (lossless compression). Due to restrictions on our server space, only selected albums are currently on the store, whilst others we are happy to make available on request. Please email us for more information or to request other albums from our catalogue. Find out about FLAC format here.

CD purchases:

Postage rates:
  • Within Australia (including GST); $3.30, plus $1.10 per CD (eg: 1CD = $4.40, or 3 CDs = $6.60)
  • Overseas; $5.00 plus $2.00 per CD (eg: 1CD = $7 or 3CDs = $11)

Currency:

xxx All prices are in Australian Dollars. Your credit card will be billed in your local currency at the daily converted rate.

Sales Tax:

All prices listed are ex-tax. Australian customers will have 10%GST added at checkout.

Payment Methods:



Our online shop uses Paypal as a payment gateway. With Paypal you have the flexibility to pay by:

  • Funds from a Paypal account, or
  • a range of credit cards (Mastercard, Visa, Discovery, Switch, to name a few). You can pay directly by credit card even if you do not have a Paypal account. Rather than opening a Paypal account, look for an (unobtrusive) link to pay by credit card on your invoice page.
  •    Please note - We DO NOT accept Paypal's eCheque option because it can take a week or more to clear funds. This causes delays that have frustrated customers, and over which we have no control.  eCheque draws funds from your bank account (like a cheque), either because you've set your Paypal account up that way, or alternate funds (credit card or Paypal account) are not available. If you wish to use funds from your bank account, simply transfer funds into your Paypal account, and when that is cleared, place your order. That way you can monitor when payment has cleared.

If you contact us directly, we can also arrange payment by:

  • Credit Cards; Visa or Mastercard only (sorry, we do not accept American Express due to high charges)
  • Cheque or Australia Post Money Order (for Australian customers ONLY), or
  • Direct bank deposit; email us for bank account details

Multiple successive orders problem:

If you are a macintosh user, we have identified a problem with placing successive orders on our shop - whilst your first order should process perfectly, there is a likelihood that a second order may not process at all. This seems to be due to the way cookies are handled on mac browsers (both Safari and Firefox have this problem), and despite much discussion with our software partners, we have been unable to find a fix for this issue. However - it is easy to work around. To make multiple successive orders, simply quit your browser and launch again, which should clear the problem. This bug does not appear to affect Windows users.

Enquiries:

If you have any questions, we will be happy to personally assist you, and of course we can accept your order directly via phone, fax or email.

Tel (Aust): 03 5476 2609
Fax (Aust): 03 5476 2246
Tel (international): +61 3 5476 2609
Fax (international): +61 3 5476 2246
email: natureshop@listeningearth.com.au